The Lighthouse Bed and Breakfast
Reservations,
Cancellations, Guarantees, Check-ins, etc.
Rates are based on
double occupancy and do not include taxes.
Double occupancy means one or two people in the
same bed (using a second bed is $20 extra). The total taxes
are 12% (6% state, 6% city).
Certain discounts apply most of the time; please inquire.
We have some discounts that are applicable all the time and
others on special occasions. Some discounts we offer
are Seniors over 60 discounts, Repeat Stays discounts,
Referrals discounts, Pastors and other church staff
discounts, Full House and other group discounts, Church
Retreat discounts, Corporate and Government discounts, etc.
There may be certain "high demand" dates when no discounts
are available.
Extra person charge over double occupancy--$20
(requires special arrangements: please inquire). In general,
this means that there is a $20 charge for each extra bed
used. But for some rooms, this means bringing in a
roll-away or using some of our "overflow hall beds."
Rates include breakfast for all guests.
Breakfast
is part of the room rate. If you do not want
breakfast, ask about special rates. If you have special
dietary needs or requests, please make those in advance of
your arrival so we can make necessary preparation.
Notice: CALL US if your reservation involves
children.
We have only a limited amount of space for
children, so reservations requiring rooms for children
should be made early. Sometimes we are able to accept
children. But there may be times when we will not have a
place for younger children who might cry and disturb other
guests.
If you show up without telling us there are children in
your group, we may not be able to accommodate you. So please
call us about this!
We are a smoke-free, alcohol-free and pet-free facility.
Insurance is hard to come by for old homes like
these. We want to maintain our rating. Violators of these
particular policies will be charged a minimum $50.00
clean-up fee and a $100.00 per pet charge per day is levied
on pets.
Reservations: Deposits and guarantees
You may guarantee payment for the room(s) and
date(s) you reserve with your credit card number. However,
when you check out, you may pay with check or cash and your
stay will be discounted 5%. However, for those who prefer to
pay with a credit or debit card, we accept all the major
ones. If guaranteeing by check, reservations will be held
for ten days until your check arrives. Once we have your
credit card number, check or money order, an e-mail
confirmation will be sent to you guaranteeing that we will
hold the room(s) for the date(s) requested.
Cancellations: Refunds and policies --
Normal, Groups, and Special Weekends
Normal:
For cancellations, we require a 14-day
notice in advance of the date reserved, which
means you must notify us by 6:00 p.m. on the 14th day prior
to your check-in date. There is a $15.00 cancellation fee
for each room cancelled. This service charge is refunded
if you reschedule and complete your reservation within six
months.
Groups:
a
30-day notice
is required, meaning cancellation notice must be received by
6:00 p.m. on the 30th day prior to your check-in date.
Special Weekends:
a
30-day notice
is required, meaning cancellation notice must be received by
6:00 p.m. on the 30th day prior to your check-in date.
Late Cancellation
Policy: if cancellation occurs after
the deadline, your credit card is charged the full amount
for the reservation. If we are able to re-rent the room(s),
your card will be credited with the full amount less
the $15 fee. If we are unsuccessful, we allow six months to
reschedule and use the reservation. We do not want to appear
unsympathetic to your circumstances, but we only have a
limited number of rooms and cannot be held responsible for
circumstances beyond our control. We must enforce this
policy without any exceptions. The same holds true for
early departures
(there is no refund if you leave before you were scheduled
to depart). Please don't reserve dates unless you
are going to pay for them.
Reserve the number you are sure about and ask for an "option" (see below)
on possible extra days.
Repeating, this means that reservations made less
than 14 days in advance (30 for a groups and special
weekends) are not cancellable without paying for the entire
reservation, unless we are able to re-rent the space to
someone else. Group reservations MAY require payment in full
30 days before arrival, unless an acceptable arrangement
otherwise has been made in advance.
Option -- Holding Rooms as a courtesy (Pending
Reservations)
To avoid paying cancellation fees, and permit us to keep
the rooms in the inventory, you may request us to
Hold Rooms Tentatively. This means that we put as
many rooms and nights as you request on hold, and then when
someone else tries to book one of those rooms or dates, we
notify you and you have to either release that portion of
your Hold or guarantee it. This requires that we have a
working e-mail address and phone number to be able to reach
you immediately if someone tries to book space we are
holding for you.
Check-in and Arrival Time--you may ask for the
check-in time that is best for you, our guests.
We require an ETA (estimated time of arrival), since there is no
"check-in time." You must then notify us if that changes,
since we are going to schedule "around" your check-in time.
Please DO NOT EXPECT US to be here if you come at a time
other than what you told us. We MAY be here; we MAY not.
Check-out
Please make arrangements to
be out of the room no later than noon unless special
arrangements are made in advance. Guess what--we have to get
it ready for the next arrivals just like we had to do for
you. You would not have been happy with us if we told you
when you arrived that the "previous" guests were still
present.
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